FAQ hub

Answers to the questions we hear most

99 questions collected from every article in Clinical Insights, grouped by topic. Each answer links to the article it came from, where you will find the sources behind it.

General information only — not medical advice, and not a substitute for an assessment by a licensed clinician. For a question about your own situation, contact our admissions team.

Programs & Levels of Care

If I already finished detox, why do I still need treatment?

Because detox and treatment do different jobs. NIDA states that detoxification is not the same as treatment and is not sufficient to help a person recover, and that detoxification alone without subsequent treatment generally leads to resumption of drug use. NIAAA is equally direct for alcohol: detox alone does not constitute treatment for alcohol use disorder. The next step is a longer plan — often outpatient — that addresses the patterns that led to use in the first place.

From Detox is not treatment — how outpatient care picks up after withdrawal

Do I have to go to a hospital detox before outpatient care?

No. NIAAA notes that most alcohol use disorder treatment is provided in outpatient settings, and that only a small proportion of people need intensive inpatient or outpatient detox to manage potentially dangerous withdrawal. ASAM says alcohol withdrawal can typically be managed in an ambulatory setting for people with limited or mitigated risk factors. A clinician decides that, not a rule of thumb.

From Detox is not treatment — how outpatient care picks up after withdrawal

How does a clinician decide inpatient detox versus outpatient?

ASAM recommends basing the decision on current signs and symptoms, the risk of severe or complicated withdrawal, and other factors such as recovery capital and environment. Low psychosocial support or an unsafe environment may mean a more intensive setting than the withdrawal symptoms alone would suggest. Active suicide risk belongs in a setting equipped to manage it. A withdrawal-symptom score by itself is not enough.

From Detox is not treatment — how outpatient care picks up after withdrawal

How soon after detox should outpatient treatment start?

As soon as it is medically appropriate, not after a long pause. NIDA describes medically assisted detoxification as only the first stage of addiction treatment and says it should be followed by a formal assessment and referral to treatment. ASAM frames withdrawal management as part of initiating and engaging someone in treatment for alcohol use disorder, not as a separate service that ends when the last dose is given. There is no single published “within X hours” rule that fits every person.

From Detox is not treatment — how outpatient care picks up after withdrawal

Will outpatient care keep me overnight?

No. Outpatient and intensive outpatient care are daytime or evening programs. You go home afterward. Overnight monitoring belongs in inpatient or residential settings, including some detox stays. NIAAA notes that most alcohol use disorder treatment is provided in outpatient settings, while intensive inpatient services may be used to manage withdrawal.

From Detox is not treatment — how outpatient care picks up after withdrawal

What should I bring from detox to an outpatient assessment?

A current medication list, any discharge summary, when you last used, and whether you had seizures, delirium, or other complications. If benzodiazepines were used to manage alcohol withdrawal, that is a short, supervised use — the outpatient team needs to know what was given and when it stopped. Do not start, stop, or taper those medicines on your own.

From Detox is not treatment — how outpatient care picks up after withdrawal

Is PHP better than IOP?

No. They are different amounts of structure, not different grades of quality. More hours help when symptoms, withdrawal risk, or an unstable home environment need closer monitoring; fewer hours help when a person needs room to practice recovery in real life. The goal is the least restrictive level of care that can reasonably support progress.

From PHP, IOP, or outpatient: how a level of care is chosen

How many hours a week is each level?

Ranges vary by program, state rules, and health plan. As a general reference point, SAMHSA describes intensive outpatient programs as involving a minimum of about 9 hours of services per week for adults, partial hospitalization as a step above that, and standard outpatient as less than 9 hours. Your actual schedule is set in your treatment plan.

From PHP, IOP, or outpatient: how a level of care is chosen

Who decides which level I start in?

A licensed clinician does, using a structured multidimensional assessment that looks at withdrawal risk, medical and psychiatric status, readiness for change, relapse risk, and your living environment. Your input is part of that assessment, and your insurance plan may also review the recommendation.

From PHP, IOP, or outpatient: how a level of care is chosen

Can my level of care change after I start?

Yes, and it usually does. Levels of care are meant to step down as stability grows, or step up if symptoms intensify. Reassessment during treatment is a normal part of the process, not a sign of failure.

From PHP, IOP, or outpatient: how a level of care is chosen

Do I have to do detox or residential treatment first?

Not necessarily. Some people need medically monitored withdrawal management or a 24-hour setting first; many do not. Withdrawal management by itself is also not the same as treatment, so it is normally followed by ongoing outpatient care.

From PHP, IOP, or outpatient: how a level of care is chosen

How many days a week will I be there, and for how long?

Schedules differ by program and by treatment plan. SAMHSA describes intensive outpatient care as generally a minimum of about 9 hours of services per week for adults, often arranged as three-hour blocks across three or more days, with day, evening, or weekend options so people can keep working or caring for family.

From What actually happens in an intensive outpatient week

Is it all group therapy?

Group work is the primary modality in most intensive outpatient programs, but a week normally also includes individual counseling — typically about once a week or as needed — plus case management, family psychoeducation where appropriate, and medication management if a prescriber is involved in your care.

From What actually happens in an intensive outpatient week

Do I have to talk in group?

Not on day one. Groups are a mix of psychoeducation, skills practice, and process work, and participation usually builds over the first week or two. Telling the facilitator you would rather listen at first is a reasonable request, not a problem.

From What actually happens in an intensive outpatient week

What if something goes wrong at night or on the weekend?

Programs are expected to have crisis policies covering hours when the building is closed. Ask specifically how after-hours contact works before you enroll. For emergencies, 988 is available 24/7, and 911 is the right call if someone is in immediate danger.

From What actually happens in an intensive outpatient week

How long does an intensive outpatient program last?

It varies with progress rather than a fixed calendar. For context, SAMHSA reported a median length of stay of 81 days among adults who completed intensive outpatient treatment in 2017 discharge data. Many people then step down to less intensive outpatient care.

From What actually happens in an intensive outpatient week

Will I be drug tested?

Most programs use some form of monitoring, and it is used clinically rather than punitively — a positive test is information that the plan needs adjusting. Ask how results are handled, who sees them, and what happens after a return to use.

From What actually happens in an intensive outpatient week

Treatment & Recovery

Is it normal to sleep badly after I stop drinking or using?

Yes, it is common. A 2024 review describes insomnia as usually occurring during acute withdrawal, in the first one to two weeks, and in early recovery, roughly two to eight weeks after detox. NIAAA notes that alcohol-related changes in sleep may take 30 or more days of abstinence to recover.

From Sleep in early recovery — why it often gets worse before it gets better

Does poor sleep make relapse more likely?

It can raise the risk. NIDA notes that sleep problems can increase the risk of withdrawal, craving, and relapse. The 2024 review describes insomnia as a risk factor for relapse. That is a reason to treat sleep problems, not a prediction about any one person.

From Sleep in early recovery — why it often gets worse before it gets better

What is CBT-I?

Cognitive behavioral therapy for insomnia is a structured, talk-based treatment aimed specifically at sleep. In a trial of 67 veterans in alcohol treatment, five weekly CBT-I sessions reduced insomnia severity more than a single session on sleep hygiene. The authors concluded that CBT-I should be considered first-line treatment for insomnia, regardless of abstinence.

From Sleep in early recovery — why it often gets worse before it gets better

Can I just take a sleeping pill?

Talk with your prescriber before taking anything for sleep. NIAAA advises against as-needed prescriptions of medications with misuse or overdose potential, such as benzodiazepines and Z-drugs, for sleep problems in people with alcohol use disorder. The 2024 review notes added risk when these drugs are combined with opioids.

From Sleep in early recovery — why it often gets worse before it gets better

I am on methadone or buprenorphine and still sleep poorly. Is that the medication?

Sleep complaints are common in people receiving medication for opioid use disorder, and they can have several causes. The 2024 review lists depression, smoking, and benzodiazepine use among factors linked with ongoing insomnia, and notes that other sleep disorders such as sleep apnea are often missed. Raise it with your care team rather than stopping or adjusting medication on your own.

From Sleep in early recovery — why it often gets worse before it gets better

Can I keep working while I am in outpatient treatment?

Often, yes. Outpatient and intensive outpatient care do not require an overnight stay. NIDA describes outpatient care as office or telehealth visits for counseling, medication support, or both, and intensive outpatient care as more hours per week of coordinated services. The point of those levels is that you live at home. Whether a particular job and a particular schedule can coexist is a clinical and practical question, not a rule that applies to everyone.

From Returning to work during outpatient care — the job is not the finish line

If I am back at work, does that mean treatment is done?

No. NIDA lists productive functioning at work as a goal of treatment, not a signal that treatment can stop. The same principles say remaining in treatment for an adequate period is critical, and that most people need at least three months, with better results at longer durations. Going back to a job can be part of recovery. It is not the same as finishing care.

From Returning to work during outpatient care — the job is not the finish line

Should I tell my employer I am in treatment?

Not automatically, and not without a plan. SAMHSA suggests asking a manager or human resources professional what resources the company offers, including an employee assistance program. How much you disclose, and to whom, is a personal and sometimes legal question. A clinician can help you think it through. This article cannot tell you what to say at work.

From Returning to work during outpatient care — the job is not the finish line

What is an employee assistance program?

SAMHSA describes an EAP as a workplace resource that some employers offer. It may include programs to lower stress and free or low-cost counseling. It is one door into help. It is not a substitute for a substance use treatment plan, and not every workplace has one.

From Returning to work during outpatient care — the job is not the finish line

What if my hours at work collide with sessions?

Tell the treatment team before you start missing appointments. NIDA is direct that remaining in treatment for an adequate period is critical, and that people often leave prematurely. Overtime, a new shift, or a demanding season at work is a scheduling problem to solve with the program, not a reason to disappear from care.

From Returning to work during outpatient care — the job is not the finish line

Work is stressful. Is that a reason to wait on treatment?

Stress is a reason to have a plan, not a reason to delay. SAMHSA notes that long or irregular hours and emotionally or physically tiring jobs can raise risk. NIAAA lists work among the longer-term rewards of recovery, and also lists frustration and other internal states as triggers. The job will still be there. Untreated use tends to make the job harder, not easier.

From Returning to work during outpatient care — the job is not the finish line

Does a relapse mean treatment failed?

No. NIDA is direct about this: treatment of chronic conditions involves changing deeply rooted behaviors, and relapse does not mean treatment has failed. What a return to use does signal is that it is time to talk with a clinician to resume treatment, adjust it, or try a different approach. Waiting because of embarrassment is what turns a setback into a longer one.

From Building a relapse prevention plan that holds up in real life

What actually goes in a relapse prevention plan?

Your specific triggers, both external and internal; what you will do in the moment when an urge hits; who you will contact and how; the early warning signs that things are drifting before any use happens; and what you will do in the first hour and the first day if you do use. It should be short enough to read on your phone in under a minute.

From Building a relapse prevention plan that holds up in real life

How long do cravings last?

NIAAA describes urges as short-lived, predictable, and controllable. They tend to rise, crest, and pass rather than build forever. That is why strategies like riding it out, distraction, or leaving a situation work — you are not trying to defeat the urge permanently, only to outlast this one.

From Building a relapse prevention plan that holds up in real life

Should the plan aim for abstinence or cutting back?

That is a clinical conversation, not a fixed rule. NIAAA advises abstinence as the safest route for people with alcohol use disorder, but notes that if a person is hesitant, stepped goals starting with significantly cutting back can be negotiated. Abstinence tends to be the more stable form of remission for more severe alcohol use disorder.

From Building a relapse prevention plan that holds up in real life

Who should have a copy of my plan?

At minimum you and your clinician. Many people also give a copy to one or two trusted supporters, so those people know what helps and what does not before a hard moment arrives. You control who sees it, and what is shared with anyone outside your care team is protected under HIPAA and 42 CFR Part 2.

From Building a relapse prevention plan that holds up in real life

How often should the plan be updated?

Treat it as a working document, not a one-time exercise. Review it whenever your circumstances change — a new job, a move, a loss, a change in medication — and after any setback, since a setback usually reveals a trigger the plan did not account for.

From Building a relapse prevention plan that holds up in real life

Mental Health

Is it normal to feel more anxious when I stop drinking?

Yes, it can be. NIAAA notes that anxiety-like symptoms can follow a single heavy drinking episode, rise between drinking days, and reach high levels during alcohol withdrawal. That does not automatically mean you have an anxiety disorder, and it also does not mean the feeling is imaginary. Tell a clinician rather than treating it with another drink.

From Anxiety and substance use — why treating only one rarely holds

How can I tell if I have an anxiety disorder or if it is just withdrawal?

Often only with a timeline. NIAAA advises looking at when the worry started, whether it was present during stretches of abstinence, how long those stretches lasted, and whether anxiety or alcohol problems run in the family. A licensed clinician does that work with you. An article cannot diagnose you.

From Anxiety and substance use — why treating only one rarely holds

Does using alcohol to feel less anxious in social situations mean I have a problem?

Not by itself, but it is a warning sign worth taking seriously. NIAAA-supported research found that on days young adults used alcohol to cope with social anxiety, they drank more and had more negative alcohol-related consequences. The short-term relief can feed a longer cycle.

From Anxiety and substance use — why treating only one rarely holds

Should I wait until I am sober before treating the anxiety?

No. NIAAA states that the likelihood of recovery from both conditions is higher if both the alcohol problem and the co-occurring mental health disorder are treated. NIMH describes integrated care — mental health and substance use treatment in one coordinated plan — as the usual approach.

From Anxiety and substance use — why treating only one rarely holds

Are as-needed benzodiazepines a good way to manage anxiety in recovery?

Generally no. NIAAA advises against prescribing as-needed benzodiazepines for anxiety, mood instability, or sleep because of misuse and overdose potential. Benzodiazepines remain the standard for medically managed alcohol withdrawal, which is a different, supervised use. Anxiety in ongoing treatment is more often addressed with therapy and, when a prescriber chooses it, other medication.

From Anxiety and substance use — why treating only one rarely holds

What kind of therapy actually helps both?

Cognitive behavioral therapy is named by both NIMH and NIAAA as a treatment used for co-occurring substance use and anxiety. NIMH also lists motivational interviewing and contingency management among behavioral therapies that help people build coping skills. The mix is individualized; the point is that anxiety work is part of the substance use plan, not a later add-on.

From Anxiety and substance use — why treating only one rarely holds

What does dual diagnosis mean?

It means a person has both a substance use disorder and another mental health condition at the same time — most often anxiety, depression, PTSD, a psychotic disorder, or a personality disorder. Clinicians usually call this co-occurring disorders.

From Dual diagnosis: why substance use and mental health are treated together

How common is it?

Common enough that programs plan for it. NIDA reports that according to the 2023 National Survey on Drug Use and Health, 35% of U.S. adults aged 18 and over who have another mental disorder also have a substance use disorder.

From Dual diagnosis: why substance use and mental health are treated together

Do I have to be sober before I can get mental health treatment?

Sequencing care that way is not what the research supports. NIDA states that it is usually better to treat co-occurring conditions at the same time rather than separately, and that integrated treatment leads to better health outcomes.

From Dual diagnosis: why substance use and mental health are treated together

How can a clinician tell what is a mental health symptom and what is substance-related?

Sometimes only over time. Symptoms overlap, and substances can both mask and mimic psychiatric conditions, which is why comprehensive assessment tools are used and why diagnoses are revisited as the picture clears rather than fixed at intake.

From Dual diagnosis: why substance use and mental health are treated together

Can I keep taking my psychiatric medication in treatment?

Medication decisions belong to a prescriber who knows your full history, so bring your current medication list to your assessment. Do not stop a prescribed psychiatric medication on your own; talk to the prescriber first.

From Dual diagnosis: why substance use and mental health are treated together

Medication & MAT

Is there a standard length of time to take medication for opioid use disorder?

No. SAMHSA's TIP 63 says there is no one-size-fits-all approach, that many people benefit from medication for varying lengths of time, including lifelong treatment, and that arbitrary time limits on medication are inadvisable.

From How long should someone stay on medication for opioid use disorder?

Isn't staying on buprenorphine or methadone just trading one drug for another?

No. NIDA describes opioid use disorder as a chronic, treatable medical condition, and explains that these medications reduce withdrawal and cravings without the strongly pleasurable effects of opioid drugs. TIP 63 notes that addiction changes the brain's reward circuitry, which is why it is more than physical dependence.

From How long should someone stay on medication for opioid use disorder?

What happens when people stop medication?

TIP 63 states that patients who discontinue medication generally return to illicit opioid use, even when stopping is slow and careful. A study of veterans found the risk of death by suicide or overdose was highest in the 8 to 14 days after buprenorphine was stopped.

From How long should someone stay on medication for opioid use disorder?

Can I ever taper off?

Yes, some people choose to. TIP 63 says the decision should come from your evidence-informed discussion with your prescriber, an individualized assessment, and a plan you both agree on. People who taper should be offered counseling and recovery support, monitored during and after the taper, and encouraged to restart medication quickly if they return to opioid use.

From How long should someone stay on medication for opioid use disorder?

Do I still need counseling if I am on medication?

Medication is one part of care. TIP 63 says people with opioid use disorder should have access to mental health services, medical care, addiction counseling, and recovery support services alongside medication.

From How long should someone stay on medication for opioid use disorder?

Should I keep naloxone at home even while on medication?

It is a reasonable question to raise with your prescriber or pharmacist, especially around any dose change or a decision to stop. Our earlier article on naloxone at home covers how to get it and use it.

From How long should someone stay on medication for opioid use disorder?

Can I just stop taking my benzodiazepine if I want to quit?

Not if you have been taking it regularly for more than a month. ASAM advises that people in that situation should not stop abruptly. The dose should be reduced gradually under clinical supervision. Stopping overnight can cause seizures and other medical emergencies. Talk with the prescriber who knows your history before any change.

From Why benzodiazepines are tapered slowly, not stopped overnight

Does physical dependence mean I am addicted?

No. Physical dependence means the body has adapted to the medicine, so cutting the dose too fast produces withdrawal. That can happen even when the medicine was taken exactly as prescribed. Addiction, or a use disorder, involves compulsive use despite harm. The two are not the same, and a taper is a safety plan, not a confession.

From Why benzodiazepines are tapered slowly, not stopped overnight

How long does a taper take?

There is no single timeline. ASAM recommends starting slowly — for example, a 5 to 10 percent reduction of the total daily dose every two to four weeks — then adjusting based on how you actually feel. People who have taken benzodiazepines for years may need a year or more. Those numbers belong in a conversation with a clinician, not on a calendar you keep to yourself.

From Why benzodiazepines are tapered slowly, not stopped overnight

Why is combining benzodiazepines with opioids or alcohol dangerous?

Both benzodiazepines and opioids slow the brain and suppress breathing, which is how overdose becomes fatal. NIDA reports that in 2021, nearly 14 percent of overdose deaths involving opioids also involved benzodiazepines, and a North Carolina study found the overdose death rate was 10 times higher among people prescribed both medicines than among people prescribed opioids alone. Tell every clinician every substance you use.

From Why benzodiazepines are tapered slowly, not stopped overnight

What if I also take buprenorphine or methadone?

CDC is explicit that medications for opioid use disorder should not be withheld because someone is taking a benzodiazepine. Untreated opioid use disorder can be more dangerous than the combination. The safer path is coordinated care — not dropping one medicine without a plan for the other.

From Why benzodiazepines are tapered slowly, not stopped overnight

Should I follow an online taper schedule on my own?

No. CDC states that the rate of tapering should be individualized, and ASAM warns that a rushed or poorly managed taper can cause severe or long-lasting withdrawal or a return of the original anxiety or insomnia. Printouts and forums cannot see your other medicines, your seizure risk, or how you respond to a cut. That is a licensed prescriber's job.

From Why benzodiazepines are tapered slowly, not stopped overnight

What does MAT stand for, and is the name changing?

MAT stands for medication-assisted treatment. You will also see medications for opioid use disorder (MOUD), medications for alcohol use disorder, and medications for addiction treatment (MAT) used by federal and state agencies. They all describe the same idea: FDA-approved medication combined with counseling and behavioral therapy.

From Medication-assisted treatment explained — what MAT is and is not

Which medications are used?

For opioid use disorder, the FDA-approved medications most commonly used are buprenorphine, methadone, and naltrexone. For alcohol use disorder, the most common are acamprosate, disulfiram, and naltrexone. Extended-release injectable naltrexone is approved for both.

From Medication-assisted treatment explained — what MAT is and is not

Is taking medication just substituting one drug for another?

No. SAMHSA describes these medications as normalizing brain chemistry — blocking the euphoric effects of opioids and alcohol, relieving physiological cravings, and restoring normal body functions — as part of a whole-patient approach that includes counseling.

From Medication-assisted treatment explained — what MAT is and is not

How long do people stay on medication?

There is no universal answer. SAMHSA notes these medications are safe for long-term use, from months to a lifetime, and advises consulting your doctor before stopping. Stopping is a clinical decision made with a prescriber, not a milestone you are expected to hit.

From Medication-assisted treatment explained — what MAT is and is not

Are there medications for stimulant or cannabis use disorder?

Not currently. NIDA states that no medications are yet available to treat stimulant or cannabis use disorders, so treatment for those relies on behavioral therapies.

From Medication-assisted treatment explained — what MAT is and is not

What is naloxone, and should I have it?

Naloxone and nalmefene are FDA-approved opioid overdose reversal medications that reverse the toxic effects of an overdose. Many households affected by opioid use keep naloxone on hand; ask a prescriber or pharmacist how to obtain and use it.

From Medication-assisted treatment explained — what MAT is and is not

Family & Support

Can I make an adult family member go to treatment?

In most situations, no. SAMHSA says plainly that you cannot force someone to get care, and that the best thing you can do is be there and listen without judgment. If there is immediate danger, that is different. Call 911, or call or text 988 for a trained crisis counselor.

From When someone you love is not ready for treatment — what families can actually do

Does a surprise confrontation or intervention work?

NIAAA advises against ganging up on a person or backing them into a corner, and says treatment approaches should avoid heavy confrontation and include empathy and motivational support. A calm, planned conversation at the right time is the approach the federal guidance describes.

From When someone you love is not ready for treatment — what families can actually do

What is CRAFT?

Community Reinforcement and Family Training is a structured counseling program for family members of someone who is resisting treatment. It has three goals, getting the loved one into treatment, reducing their substance use, and improving the family member's own mood and functioning. The family member attends the sessions. The loved one does not have to.

From When someone you love is not ready for treatment — what families can actually do

How well does CRAFT work?

Its most consistent result in research is more people entering treatment. In one randomized trial of 115 family members, about 62 percent of loved ones entered treatment in the full CRAFT group, compared with 37 percent in a group that received Al-Anon and Nar-Anon facilitation. The study relied on family members' reports, and no approach can guarantee that a particular person will accept help.

From When someone you love is not ready for treatment — what families can actually do

Is Al-Anon still worth going to?

Many families find peer support groups helpful for their own well-being, and NIAAA suggests support groups for family and friends as a starting point. In the trial above, family members' mood and functioning improved over time in every group. A group and a structured counseling approach can work side by side.

From When someone you love is not ready for treatment — what families can actually do

What if they say no to every option I find?

NIAAA suggests giving them some time and space, leaving the options with them, and asking again what kind of help they might be willing to try. A refusal today is not a final answer. Keep the options current so you are ready when the timing changes.

From When someone you love is not ready for treatment — what families can actually do

Does keeping naloxone in the house mean I expect my family member to use again?

No. It means you are prepared for an emergency that would take minutes to become fatal. NIDA advises that families with a loved one who struggles with opioid addiction should have naloxone nearby, ask their family member to carry it, and let friends know where it is. Most households keep a fire extinguisher without expecting a fire.

From Keeping naloxone at home, and knowing when to use it

What if I give naloxone and it turns out not to be an opioid overdose?

Naloxone has no effect on someone who does not have opioids in their system, according to NIDA. CDC guidance is that if you cannot tell whether a person is high or overdosing, it is best to treat it like an overdose. Giving naloxone when you are unsure is the safer choice.

From Keeping naloxone at home, and knowing when to use it

Do I still need to call 911 if the naloxone works?

Yes. NIDA notes that naloxone works for only 30 to 90 minutes, while many opioids stay in the body longer, so overdose symptoms can return after a dose wears off. Anyone who has been given naloxone should be watched constantly until emergency care arrives.

From Keeping naloxone at home, and knowing when to use it

How does a family in California get naloxone?

Naloxone nasal spray is available over the counter, and SAMHSA suggests checking with your health care provider, pharmacy, community distribution programs, local public health organizations, or your local health department. California's Department of Health Care Services also runs the Naloxone Distribution Project, which provides free naloxone — though applications come from organizations such as clinics, schools, and recovery residences rather than from individuals.

From Keeping naloxone at home, and knowing when to use it

Where should we keep it, and who should know?

Somewhere findable in the dark by someone who is frightened, not locked in a drawer or a car glove box in the heat. Tell every adult in the household where it is, and make sure they know the plan is naloxone first, then 911. NIDA specifically suggests letting friends know where it is.

From Keeping naloxone at home, and knowing when to use it

How do I bring this up without turning it into an accusation?

Frame it as household safety rather than a prediction about them. It also helps to raise it with the treatment team present, so it is a clinical topic rather than a family argument. Ask your program what they recommend for your specific situation.

From Keeping naloxone at home, and knowing when to use it

Can I talk to my family member's treatment team?

Only with their written permission. Substance use treatment records carry heightened federal confidentiality protection under 42 CFR Part 2 in addition to HIPAA, so a program cannot confirm or discuss someone's care without a valid release of information signed by the client.

From How families can help without taking over

What is family psychoeducation?

It is education for families about substance use disorders, patterns and consequences of use, family dynamics, and how treatment and recovery work. SAMHSA lists family psychoeducation among the core services of intensive outpatient programs, and engaging families as the client defines them is a standard program goal.

From How families can help without taking over

What should I do if they return to use?

Treat it as clinical information rather than betrayal. NIDA notes that relapse rates for substance use are similar to those for other chronic illnesses, and that a return to use means treatment needs to be resumed or adjusted — not that it failed. Encourage contact with the treatment team promptly, because overdose risk is elevated after a period of not using.

From How families can help without taking over

Should I search their room or check their phone?

Surveillance tends to shift the relationship into policing, which usually costs trust without improving safety. If you are worried about immediate danger, that concern belongs with the treatment team or a crisis line rather than a search. Safety planning is a reasonable thing to ask the program about.

From How families can help without taking over

Where can I get support for myself?

The SAMHSA National Helpline, at 1-800-662-4357, provides free, confidential referral and information 24/7, including for family members. Many programs also offer family groups, and mutual-support groups for families exist in most communities.

From How families can help without taking over

Is it wrong to set limits?

No. Limits you can actually keep — about money, driving, or substances in the home — tend to reduce conflict rather than create it. The distinction that matters is between a limit on your own participation and an attempt to control another adult's behavior.

From How families can help without taking over

Insurance & Admissions

Is the assessment a test I can fail?

No. Its purpose is to understand your needs well enough to recommend a level of care and build a treatment plan. SAMHSA notes that it is normal to feel embarrassed or to have a hard time answering some questions, and that the professional works with people facing these issues every day.

From Your first assessment — what it is for, and why your insurance cares about it too

Why do they ask about so many things besides drinking or drug use?

Because the standard framework is multidimensional. ASAM describes assessment that considers biomedical, psychological, and social needs, along with strengths, resources, and support. Problems in one area of life can affect another, so a narrow interview would miss things that matter for safety and for the plan.

From Your first assessment — what it is for, and why your insurance cares about it too

What does my insurance have to do with the assessment?

ASAM says payers and managed care organizations should use the same criteria as clinicians to determine what level of care will be covered. In practice, the assessment is often part of how a plan decides whether a recommended level of care is medically necessary. Coverage still depends on your specific plan.

From Your first assessment — what it is for, and why your insurance cares about it too

What should I bring or have ready?

It helps to have your insurance card and plan details, notes on any past treatment, a list of current medications, and a sense of what you want from care. NIAAA's worksheet for choosing a provider lists cost and insurance among the first questions to ask, so that topic usually comes up early.

From Your first assessment — what it is for, and why your insurance cares about it too

Is the level of care decided once and for all?

No. ASAM describes regular reassessment throughout treatment. The criteria are used to decide whether someone is ready for a less intensive level, needs a more intensive one, or should stay where they are.

From Your first assessment — what it is for, and why your insurance cares about it too

Can I say no to the recommendation?

You can always discuss it. In the Fourth Edition of the ASAM Criteria, one dimension focuses on person-centered considerations, and the assessor uses shared decision-making to find a level of care you are willing and able to engage in. SAMHSA also says it is okay to give feedback if treatment does not feel like a good fit.

From Your first assessment — what it is for, and why your insurance cares about it too

Can my family call the program and get an update?

Not unless you have given written consent that covers that person, or a listed exception applies. Part 2 protects records of your identity, diagnosis, prognosis, and treatment. A family member who already knows you are in treatment still does not automatically get clinical details. Ask the program to show you exactly whose name is on any consent before you sign it.

From What 42 CFR Part 2 means when you start treatment

Does using insurance mean the health plan sees my substance use record?

Billing usually requires some sharing. The 2024 Part 2 rule allows one written consent that covers future uses and disclosures for treatment, payment, and health care operations. If you sign that consent, the program can share what is needed to verify benefits and submit claims. You can also ask the program whether paying in full for a service lets you request that it not be billed to a health plan.

From What 42 CFR Part 2 means when you start treatment

Can my employer find out I am in treatment?

A program generally needs your written consent before it talks to a workplace about your treatment. Part 2 also restricts using these records against you in civil, criminal, administrative, or legislative proceedings unless you consent or a court issues a qualifying order. If a job, EAP, or court is involved, ask the admissions team to walk through that consent separately so you know what will be shared.

From What 42 CFR Part 2 means when you start treatment

If I go to an emergency room, can they see my treatment file?

Part 2 still allows a program to disclose records to medical personnel to the extent needed to meet a bona fide medical emergency, and the program has to document what was shared and why. That is narrower than giving a hospital ongoing access to your whole file. Separate from emergencies, you can also consent to share records with other clinicians for treatment.

From What 42 CFR Part 2 means when you start treatment

Can police get my file with a regular subpoena?

A subpoena, discovery request, or similar demand by itself does not authorize disclosure when Part 2 requires a court order. Records still cannot be used to investigate or prosecute you without your written consent or a court order that meets Part 2's requirements. There are narrower exceptions, such as reporting a crime on program premises or against program staff.

From What 42 CFR Part 2 means when you start treatment

Can I take back my consent later?

Yes. You may revoke consent in writing, though a program may have already acted on a consent that was valid at the time. Counseling notes that a clinician keeps separately from the rest of the record need their own consent and are not covered by a broad treatment-payment-operations consent. Ask for a copy of whatever you signed.

From What 42 CFR Part 2 means when you start treatment

What is DHCS certification?

The California Department of Health Care Services has sole authority to certify and monitor outpatient alcohol or other drug programs — substance use disorder treatment programs offering treatment, recovery, detoxification, or medications for addiction treatment. Certified programs must comply with DHCS's Certification for Alcohol and Other Drug Programs requirements.

From What DHCS certification and Joint Commission accreditation actually mean

Is certification a one-time approval?

No. Certification is renewed on a two-year cycle. Providers must submit a renewal application with biennial fees at least 90 days before their certification expires, and failure to do so results in automatic termination at the end of the two-year period.

From What DHCS certification and Joint Commission accreditation actually mean

How is accreditation different from certification?

Certification is state oversight under California law. Joint Commission accreditation is voluntary review by an independent, nonprofit accreditor, awarded after an on-site survey against published behavioral health care standards. A program can hold one, both, or neither.

From What DHCS certification and Joint Commission accreditation actually mean

How can I verify a program myself?

DHCS maintains directories of licensed and certified facilities and programs, and its Licensing and Certification Division investigates complaints against California alcohol and other drug programs. You can also ask any program directly for its certification number and accreditation details.

From What DHCS certification and Joint Commission accreditation actually mean

Do these credentials guarantee good treatment?

No credential guarantees an individual outcome. What they establish is that a program has been reviewed against external standards for staffing, clinical services, documentation, client rights, and environment — and that it remains subject to ongoing oversight.

From What DHCS certification and Joint Commission accreditation actually mean

Are counselors credentialed separately?

Yes. Program certification is separate from individual credentialing. Therapists and medical providers are licensed by their own California boards, and registered or certified alcohol and other drug counselors fall under DHCS oversight — the state's complaint process covers counselors as well as programs.

From What DHCS certification and Joint Commission accreditation actually mean

If you need help now

Call or text the 988 Suicide & Crisis Lifeline (24/7), or call the SAMHSA National Helpline at 1-800-662-4357 for free, confidential treatment referral and information, 24/7, 365 days a year. If someone is in immediate danger, call 911.

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In an emergency, call 911. For 24/7 crisis support, call or text 988.

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